Assistant Director, Programs, Scatter Site Job in Breaking Ground

ABOUT US: – We believe that everyone deserves a home!
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing – affordable housing paired with services designed to help people maintain their homes for the long-term – is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn’t stop at providing housing. Breaking Ground’s programs and services help people experiencing street homelessness – especially those who have been on the streets the longest – to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
Reporting to the Program Director, the Assistant Director, Programs, Scatter Site, ensures the smooth operation of programmatic elements of the highest quality and is consistent with a Housing First and Harm Reduction approach. The Assistant Director supervises 7-10 Case Managers and one Clinical Coordinator. The Assistant Director provides support to the Program Director in the overall management of the program, including adherence to contractual guidelines, implementation of best practices, and monitoring performance outcomes. The Assistant Director provides clinical direction and leadership to the program, helps troubleshoot, problem-solve, and strategize solutions around client engagement and challenging behaviors.
The Assistant Director will work primarily during business hours, Monday – Friday with off hours availability in case of emergency. Field work is a part of this position, including travel via public transportation or agency vehicle. Field work includes home visits to clients in their apartments, off-site meetings internally at Breaking Ground or externally with community partners and stakeholders, etc.

ESSENTIAL DUTIES:

Oversee all service provision including individual case management services, group programming, and psychiatric services, ensuring that services meet contractual guidelines and best practices
Provide direct supervision to LMSW Clinical Coordinator and case management team
Oversee site specific quality assurance efforts including regular chart reviews and utilization of centralized reports to improve daily operations
Will develop initiatives aimed at promoting self-sufficiency and improved quality of life
Liaise with external stakeholders including service partners, government representatives, community stakeholders, hospital personnel, and other agencies to ensure responsive and effective service planning and program operations
Participate in applicant interviews
Generate regular and as needed reports on outcomes, goals, and data tracking
As a member of the Clinical Leadership within Breaking Ground, will participate and/or lead various meetings, workgroups, and trainings
Performs other related duties as assigned

MINIMUM QUALIFICATIONS:

NYS Licensed Masters Social Worker (LMSW) required, LCSW preferred
Minimum four years post-masters applicable experience with related populations including supervisory, administrative, and management experience
Experience training staff preferred
Thorough clinical understanding of relevant service delivery concepts and structures, including Housing First, motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients
Refined analytical, decision-making, and organization skills from experience as an operational and clinical manager
Ability to identify and facilitate necessary programmatic change
Proven ability to juggle multiple priorities, and create a climate conducive to effective engagement with clients who present with multiple disabilities.
Superb collaborative skills; Ability to work successfully with a wide range of internal and external stakeholders
Ability to delegate and motivate both staff and residents
Ability to communicate (verbally and written) with diverse populations and stakeholders
Excellent computer skills, including proficiency in Microsoft Word and Excel. Familiarity with Access-based databases and the ability to learn new programs are preferred.
Bilingual Spanish/English is preferred
Valid NY driver’s license and good driving record is require
Consistent with NYC’s mandate, all Breaking Ground employees, interns, volunteers and subcontractors are required to be in receipt of an FDA authorized and/or approved COVID-19 vaccination and provide a one-time verification of immunization as a condition of employment. Individuals that have a medical consideration or sincerely held religious beliefs or practices that could prevent them from complying with the Vaccine Mandate may request a reasonable accommodation.
EOE/M/F/Vet/Disabled

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