Business Analyst/QA Analyst Job in UNIVERSAL Technologies

UNIVERSAL Technologies is seeking a Business Analyst/QA Analyst for a position in Long Island City, NY. ***Applicants should be prepared for 100 % onsite work from Long Island City from day one.
WHO WE ARE: UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company focused at delivering enterprise systems that significantly improve our clients IT performance. We work across the IT spectrum including Development, Business/Systems/Data Analysis, Project Management, Cyber Security, Network Engineering, and High-Level System Architecture.
The pride in the services we provide and the accessibility and flexibility we provide to employees are what make Universal Technologies stand out from the rest! We hope to propel your IT career to the next level and excite our employees with new and challenging projects.
WHAT WE OFFER: Our W2 employees can expect the following benefits:
Competitive pay
Health/Dental Insurance
Group Life Insurance
401K
HSA/FSA
Pre-Tax Transportation Program
Generous Paid Time Off/Holiday Policy
MANDATORY SKILLS/EXPERIENCE:
Strong skillset to gather requirements and document business processes
Experience writing Business Requirements, Functional Specifications, Test plans, and Test cases
Database experience with Oracle/MS SQL Server
MS tools skills – Outlook, Word, Visio, and should be especially familiar with Excel.
Keen attention to detail, with excellent written and verbal communication skills.
Expert knowledge of SDLC
Construction or Capital-intensive job-costing industry experience.
Experience with Capital Planning Systems, Quality Control or Service Request Management preferred.
Bachelor’s degree in Computer Science, Business, IT or related field or equivalent experience
Training development experience
SCOPE OF SERVICES:
Custodian of service request process from end to end.
Collaborate with business and the Information Technology (IT) Department to determine the objective of service requests to facilitate implementation of new or improved processes/systems, and resolution of issues.
Effectively communicate, manage and champion service request expectations in a timely and clear fashion.
Collaborate with testing staff on test criteria and test plans involving multiple applications. Communicate quantitative and qualitative findings from test results to the business and development teams.
Monitor efforts to resolve product issues and track progress.
Participate in meetings and provide feedback regarding issues, improvements and prioritization of work efforts to ensure applications support, needs as provided by lines of business.
Review business requirements with stakeholders, and technology team to ensure understanding of project requirements.
Document and distribute minutes, as applicable.
Support team with other assignments, as needed.
UNIVERSAL Technologies is an Equal Opportunity Employer.
Job Types: Full-time, Contract
Pay: $65.00 – $75.00 per hour
Ability to commute/relocate:
Long Island City, NY: Reliably commute or planning to relocate before starting work (Required)
Experience:
BA, requirements gathering, documenting business process: 5 years (Required)
Creating Test plans: 5 years (Required)
Oracle and SQL Server: 5 years (Required)
Work Location: One location

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