Group Volunteer Leader- Boston Job in Cradles To Crayons Inc

POSITION SUMMARY

Opportunity: Full-time Position at Cradles to Crayons.

Department: Operations.

Title: Group Volunteer Leader.

Hours: Non-Exempt.

Reports to: Manager of Production Planning & Volunteer Engagement.

Location: Newton, MA.

About Cradles to Crayons:

Cradles to Crayons® (C2C®) believes that all children deserve the essentials they need to feel safe, warm, ready to learn, and valued. Founded in 2002, Cradles to Crayons provides children from birth through age 12, living in homeless or low-income situations, with the essential items they need to thrive—at home, at school, and at play—for free. C2C sets a gold standard of individual, family, and corporate volunteer engagement, and through its “Giving Factories®” provides unique, hands-on opportunities to directly help local families. Headquartered in Boston, MA, C2C opened in Philadelphia in 2007, Chicago in 2016, and New York City via an innovative online platform, Giving Factory Direct, in 2020.

How Our Model Works: Two in five children in the United States—20 million—are at risk of Clothing Insecurity and going without other basic essentials. Through its three Giving Factory warehouses, Cradles to Crayons collects new and nearly new children’s clothing, diapers, school supplies, and other essential items through bulk purchases, community and corporate drives, and individual donations. These items are sorted and packaged by volunteers and then distributed through a network of nonprofit service partners, schools, and government programs. Cradles to Crayons is also known for its excellence in volunteer management, providing an efficient and engaging volunteer opportunity for 50,000+ adults and children—ages five and up—annually.

In 2020, Cradles to Crayons completed a strategic planning process to develop a digital solution to accelerate its national reach. The result was the design of an innovative new online platform—Giving Factory Direct (GFD)—which was piloted and built the same year. Donors with children’s clothing log on to GFD to be matched with a child who wears the same size and gender as their donation. The clothing is then packed at the donor’s home and shipped directly to that specific child. In early 2021, GFD launched on a small scale in Boston, Philadelphia, Chicago, and NYC, and will be the primary vehicle for C2C’s national expansion.

Since 2009, Cradles to Crayons has earned Charity Navigator’s highest four star rating every year. Only 1% of charities rated have received this distinction, differentiating C2C from its peers, exemplifying the high standard of service at C2C, and indicating that C2C outperforms most other charities in the United States.

POSITION OVERVIEW:

The team of Group Volunteer Leaders oversees many of our 30,000 volunteers each year through all steps of their engagement process within our “Giving Factory” and special events. They are responsible for conveying the Cradles to Crayons’ mission and quality standards by providing a high-quality orientation and wrap-up at Giving Factory shifts and events. They have a demonstrated ability to work with volunteers of all ages and abilities, and with a group of up to 30 individuals at a time.

This Group Volunteer Leader team has responsibility to ensure all stations are ‘volunteer ready’, efficient and safe and will individually have specific responsibility for two to three stations.

The role is approximately 40 hours per week, based around the Giving Factory volunteer shifts. The usual roster will be Tuesday through Saturday, with some required Monday and Sunday shifts as well as occasional evenings.

MAJOR RESPONSIBILITIES:

Model and lead a positive “One Cradles” culture, underpinned by Cradles’ Cultural Values and related behaviors.
Collaborate with Volunteer Engagement Team to meet annual distribution and Fundraising goals.
Assist with the general cleanliness, efficiency, operations, and Giving Factory production.
Responsible for providing a high level of customer service during all stages of the volunteer experience, including:

Ensuring stations are safe, clean and “volunteer ready”.
Assist in the station training of Champion volunteers, staff, and interns.
Work closely with Champion volunteers, checking in before and after shifts to communicate shift goals, etc.
Following assigned volunteer shift responsibilities regarding pre-shift, shift engagement and wrap-up, post-shift.

Work with the Operations Team to ensure successful preparation for C2Cs event both on and off site.
Complete weekly assigned projects.

REQUIRED EXPERIENCE/KNOWLEDGE/SKILLS/ABILITIES:

Read, speak, and write fluent English, with great written and verbal skills.
Work proactively, independently, under supervision, on a high energy, team-based and goal-oriented environment.
Communicate with coworkers, volunteers, and all visitors to the “Giving Factory” in a courteous and professional manner.
Work evening and weekend hours as necessary.
Easily walk up and down stairs, bend down, reach, push and pull and lift up to 30 lbs.

COVID-19 Vaccines

Cradles to Crayons has a COVID vaccine requirement for all staff. We are committed to a safe workplace and doing our part to address the pandemic.

DIVERSITY IS OUR STRENGTH:

Diversity and Inclusiveness are core values at Cradles to Crayons, and we continuously strive to be a team where everyone feels welcome and supported. It is the policy of Cradles to Crayons to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information and/or any other protected characteristic under applicable law. Individuals from underrepresented groups are especially encouraged to apply.

Working Conditions:

This is a warehouse environment and normal changes in temperature are to be expected while working inside the warehouse or outside, on or around the loading dock. There are no hazardous or significantly unpleasant conditions.

Accommodation:

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made by Cradles to Crayons which may pose serious health or safety risks to the employee or others, or which impose undue hardships on the organization.

To Apply:

Please send a cover letter and resume with relevant experience to https://www.cradlestocrayons.org/what-we-do/careers/

About Cradles To Crayons Inc:

Cradles to Crayons® (C2C®) believes that all children deserve the essentials they need to feel safe, warm, ready to learn, and valued. Founded in 2002, Cradles to Crayons provides children from birth through age 12, living in homeless or low-income situations, with the essential items they need to thrive at home, at school, and at play for free. C2C sets a gold standard of individual, family, and corporate volunteer engagement, and through its Giving Factories® provides unique, hands-on opportunities to directly help local families. Headquartered in Boston, MA, C2C opened in Philadelphia in 2007, Chicago in 2016, and New York City via an innovative online platform, Giving Factory Direct, in 2020.How Our Model Works: Two in five children in the United States are at risk of Clothing Insecurity and going without other basic essentials. Through its three Giving Factory warehouses, Cradles to Crayons collects new and nearly new children’s clothing, diapers, school supplies, and other essential items through bulk purchases, community and corporate drives, and individual donations. These items are sorted and packaged by volunteers and then distributed through a network of nonprofit service partners, schools, and government programs. Cradles to Crayons is also known for its excellence in volunteer management, providing an efficient and engaging volunteer opportunity for 50,000+ adults and children ages five and up annually. In 2020, Cradles to Crayons completed a strategic planning process to develop a digital solution to accelerate its national reach. The result was the design of an innovative new online platform Giving Factory Direct (GFD)which was piloted and built the same year. Donors with children’s clothing log on to GFD to be matched with a child who wears the same size and gender as their donation. The clothing is then packed at the donors home and shipped directly to that specific child. In early 2021, GFD launched on a small scale in Boston, Philadelphia, Chicago, and NYC, and will be the primary vehicle for C2Cs national expansion. Since 2009, Cradles to Crayons has earned Charity Navigators highest four star rating every year. Only 1% of charities rated have received this distinction, differentiating C2C from its peers, exemplifying the high standard of service at C2C, and indicating that C2C outperforms most other charities in the United States.