Human Resources Generalist Job in Mayor’s Office of Contract Services

Job Description

The Mayor’s Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency solicitations to payment of vendors. Annually, agencies procure billions in products and services from a diverse pool of vendors that represent various industries. MOCS therefore aims to ensure that the procurement process remains fair, transparent, efficient and cost-effective.

MOCS makes it easier to do business through use of end-to-end technology tools, increases transparency by publication of enriched data and hosting public hearings, and strengthens procurement operations by providing direct assistance and resources to all stakeholders. MOCS also partners with agencies and vendors to identify areas for policy reform, resulting in ongoing process improvement to reduce administrative burdens and increase the positive impact of services on communities. The MOCS Director serves as the City Chief Procurement Officer.

MOCS team members operate in a collaborative, service-oriented environment, where flexibility and ability to achieve results are valued. Staff must conduct all duties relevant to their position in their assigned division and demonstrate an advanced level of expertise. This position requires a focus on aligning daily operations to the agency’s strategic priorities, engage stakeholders in planning and ensure performance using well-defined success metrics and project management strategies. All staff are expected to deliver timely and quality work products and services, participate in ongoing improvement activities, proactively deepen their knowledge of procurement and government operations, and will use modern technology software and hardware to complete daily duties. This position must collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external stakeholders.

MOCS seeks to hire an experienced, talented, and highly motivated individual to serve as Human Resources Generalist within the Human Resources unit. Under the direction of the Senior Assistant Director of Human Resources, the Human Resources Generalist, in collaboration with MOCS HR team, will work to ensure that all operational goals and procedures are identified and met.

The Human Resources Generalist is responsible for the day-to-day personnel operations, including, but not limited to:

Processing new hires, transfers and promotions in compliance with citywide requirements and DCAS policies
Processing employee leave of absence, suspensions and terminations
Managing employee relations issues
Conducting new hire orientation and providing on-going support to new staff
Ensuring prompt evaluation, review, and response to all employee concerns and inquiries
Attending recruiting events
Providing employees with information pertaining to citywide policies and agency-specific rules and regulations
Entering data for various personnel transactions within NYCAPS, as well as generate HR reports
Introducing and implementing best HR practices and processes
Processing civil service transactions
Coordinating agency training
Providing payroll and timekeeping support
Assisting employees with navigating CityShare and NYCAPS/ESS websites
Reviewing confidential employee documents
Providing employees with general information on pension system (NYCERS), health benefits, deferred compensation plans, and flexible spending programs
Managing full-cycle recruitment within NYCAPS eHire
Maintaining personnel files
Assisting with special projects and attending unit and citywide meetings
Performing other duties, as assigned

Minimum Qual Requirements

1. Graduation from an accredited college with a baccalaureate degree; or
2. Graduation from an accredited community college plus two years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities; or
3. A four-year high school diploma or its educational equivalent plus four years of experience as described in “2” above; or
4. A satisfactory equivalent combination of education and experience.

Preferred Skills

Must demonstrate competency and/or history of consistent quality performance in the following areas.

3-5 years of human resources experience within NYC government
Strong knowledge of payroll, timekeeping, benefits administration, and general human resources policies and procedures.
Experience working with City HRIS systems and applications, such as NYCAPS, PRISE, PMS, CHRMS, RMDS, and CityTime
Ability to maintain a high level of discretion and confidentiality
Excellent verbal and written communication skills, including the ability to interface with all levels at the agency
Strong analytical and computer skills (Microsoft Office Suite)
Ability to effectively multi-task and prioritize
Ability to work independently and as part of a team

Additional Information

To best serve the City we represent, MOCS seeks individuals from a variety of backgrounds who can bring different perspectives to contribute to the work of the office. MOCS also seeks candidates who want to contribute to a work environment that values teamwork, inclusion and respect.

As a current or prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. Please review the following notice to see if you may be eligible for programs and how to apply: For additional student loan information, please visit

To Apply

External Applicants, please go to and search for Job ID#: 532639.
Current City Employees, please go to and search for Job ID#: 532639.

Mayor’s Office of Contract Services is an equal opportunity employer. Mayor’s Office of Contract Services recognizes the unique skills and strengths gained through military service. Veterans and service members of the U.S. Armed Forces are strongly encouraged to apply. Special accommodations provided to applicants with disabilities. Please contact MOCS Disability Service Facilitator at or
212-298-0734 only to request an accommodation. No other phone calls or personal inquiries permitted.

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Work Location

255 Greenwich Street
9th Floor
New York, NY 10007

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

See DCAS Directive No. 2020-2 ( regarding residency requirement during the COVID-19 emergency.

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