Paralegal, Claim Job in The Travelers Companies, Inc.

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Claim, Legal

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range
$61,000.00 – $100,600.00

Target Openings


What Is the Opportunity?

This position performs a variety of routine paralegal duties and legal administrative duties for assigned attorneys, many of which are unique to a legal environment and require a working knowledge of legal concepts, terminology, and processes. Assists attorneys and others in legal case preparation and file management for standard matters which may include preliminary legal research, drafting routine documents and obtaining, reviewing, summarizing all relevant documents, reports, records and other sources of information.

Travelers offers a hybrid work location model that is designed to support flexibility.

Primary Job Duties & Responsibilities

May conduct basic legal research and analyzes to prepare legal documents.
Assists with projects as requested
Compiles and/or drafts legal documents for review and use by attorneys such as routine documents, discovery responses, affidavits, and other routine legal documents.
May assist attorneys in preparation of witnesses for deposition and/or trial with general matters.
Prepares exhibits and other demonstrative evidence.
Categorizes and interprets data; reviews and analyzes reports, responses and records.
Conducts routine investigations including interviews as needed and directed.
Coordinates requests between multiple parties involved in litigation.
Uses resources to identify and select subject matter experts and provides instruction on areas to address.
May prepare and publish legal holds.
May prepare case summaries and/or case analysis reports.
Subpoenas records.
Coordinates with Document Management to obtain underwriting files and certified polices.
May review and process bills for payment.
Captures time and records billable time in accordance with policies and procedures.
Utilizes technology to respond efficiently to discovery requests.

Minimum Qualifications

A minimum of 2 years’ experience as a paralegal, litigated claim handler or other litigation professional; or Bachelor’s degree; or a Paralegal Certification from an ABA-Certified program required.

Education, Work Experience, & Knowledge

Bachelor’s Degree preferred.
Paralegal or litigation/claim experience preferred.
Insurance related experience preferred.
Working knowledge of Medical Terminology.
Proficient in use of legal research software (e.g. Westlaw, Pacer); Microsoft Office and PDF Software.

Licensing or Certificates

Paralegal Certificate from an ABA-Certified program.

Job Specific Technical Skills & Competencies

Advanced interpersonal skills
Advanced grammar and writing skills.
Intermediate knowledge of general law office procedures and local court/jurisdiction rules and procedures.
Ability to work independently as well as in a team environment.
Ability to manage time and tasks
Intermediate research and analytical skills.
Intermediate proficiency in Microsoft Office and online research such as Westlaw and LexisNexis.
Ability to learn proprietary software systems.

Environmental / Work Schedules / Other

Travel Requirements: Travel Occasionally

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit