Product Manager Job in U.S. Bank

At U.S. Bank, we’re passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country’s most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description
As part of the Enterprise Platform, Identity and Authentication Team, this person will develop new Identity Management capabilities, ensuring that U.S. Bank delivers best-in-class “One U.S. Bank” digital experiences to customers and employees in a reusable, scalable, and cost-effective way. Responsible for the full life cycle management of current and future identity management capabilities and journeys across the enterprise, for all our customer segments.
As the Identity Management product manager, you will partner with business line, user experience, and technical counterparts to create end to end identity proofing experiences that meet core business objectives. This enterprise product owner role will work with development and manage scalable and reusable identity management capabilities, informed by market research, benchmarking, and relevant technology trends. In this role, you will provide inputs to strategic business partnerships across the bank, translate product vision into an executable roadmap, work with agile teams in executing the roadmap to deliver best-in-class identity management experiences. Key activities: – Provide input to overall vision for how new customers onboard and are identity proofed – now and in the future – to enable superior omnichannel banking experiences.

Help develop an enterprise-wide identity management strategy including a view of the Target State with input from channel, LOB and Technology executives and socializing to gain executive buy-in on strategy.

Evaluate current bank identity management capabilities, make recommendations for enterprise platform components and assemble the team that will build the widgets to deliver the end to end identity proofing experience.

Work with cross-channel customer experience definition, capabilities delivery, and innovation in this space

Partner with TOS development and business architecture SMEs to assess our current capabilities, business architecture and go-forward strategic architecture for identity management.

Identifying business outcomes and OKR’s for identity management; the capability priorities that support them; secure funding, manage the backlog and build the reporting and analytics to measure success

Hands-on team player, who excels at data analysis and customer research to drive discovery and ensure the right problems are identified along with the most fitting solutions.
Work collaboratively across businesses / functional areas to define, sequence, and execute the enterprise roadmap for new identity management features and vendor relationships.

Establish governance model in partnership with other strategy and data partners

Support the development of strategy and initiatives involving federated, centralized and decentralized Digital Identity opportunities.
Advocates and embodies customer obsession.
Presents persuasively and authoritatively to peers and senior leadership while facilitating collaborative conversation.
Directs people and work efforts across several, simultaneous projects to meet business goals.


Basic Qualifications

Bachelor’s degree, or equivalent work experience
3 or more years of product management experience

2 or more years of Agile experience with two years working with scrum teams

Preferred Skills/Experience

Strong product management, design and development skills
Ability to work with a team of digital professionals, excellent management, leadership and interpersonal skills
Strong change management skills focus on leading transformational change with history as a highly influential and collaborative player.

Excellent communication skills and strong presence that creates alignment
Deep experience in agile product development and DevOps environment. Experience in a Product Architecture oriented development environment including CX design
Marketing and market research skills and experience
Well-developed verbal and written communication skills

Financial services experience

Covid-19 Vaccine Mandate Requirement: U.S. Bank requires that the successful candidate hired for this position be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That’s why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most – your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting .

EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .
Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.

Leave a Comment