Residential Aide (Queens) Job in Acacia Network

Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we’ve been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico.

We are seeking
Residential aides for our Transitional Housing shelter located in the Queens. The Residential Aide will be the primary connection between the operations staff and the clients. The residential aide will spend a large amount of time with the residents. They will spend this time helping client who need more hands on assistance. They will also provide insight to the current atmosphere in the facility and what are the current client complaints or recommendations.

Responsibilities consist of but not limited to:

Perform Daily room and bed inspections
Pack up and log items for AWOL residents
Escort client to appointments
Assist in the monitoring and development of resident’s independent living skills
Monitor and track furniture
Perform nightly bed counts
Fill in for kitchen staff when necessary
Conflict resolution between residents
Cover operations desk when necessary
Answer phones when necessary
Help maintain the cleanliness of the building
Monitor common areas to ensure proper usage

Education/ License:

High School Diploma or GED required. Associates Degree preferred
Food handlers certificate a plus


2 years of applicable experience in shelter or residential setting
Passion for working with individuals and families who are in transitional housing
Excellent communication skills, comfortable working with others
Ability to maintain accurate records, to prepare and submit all required paperwork in a timely and accurate manner
Knowledge of DHS requirements and protocols
Ability to deal with sensitive issues with diplomacy and discretion
Must be able to multi task with strong organizational skills
Bilingual is a plus


We offer to the chosen candidate a generous compensation package!

*Acacia network is an Equal Opportunity Employer*

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