Description: Relocation required to commutable distance of Ft. Polk, LA. Portfolio of over 3,000+ residential homes
How You’ll Contribute to the Team:
The Facilities Director leads local maintenance, facilities, and vendor operations at the assigned location and works in partnership with the Operations Director in the development and implementation of the community management plan. Leading teams through the provision of high quality services that meet resident needs and create a superior living experience is at the forefront of this role. The candidate selected would have to move within a commutable distance of Ft. Polk, LA if they are not already within it, and relocation assistance is being offered, to candidates who would need to relocate.Primary Responsibilities Include:
Serve as a hands-on leader, directing all aspects of facilities management including preventative, predictive, planned, and emergency maintenance programs and related administrative services.
Champion a resident-first approach and ensure team members provide effective and responsive customer service through active listening, empathy, and problem solving.
Serve as a primary point of contact for the partner; Develop and maintain strong working relationships with stakeholders, respond to partner requests, and collaborate as necessary to ensure program effectiveness.
Drive operational consistency through the implementation, monitoring, and management of standard operating procedures, policies, and workflows.
Ensure staff and vendors follow health, safety and building code regulations for the installation, local municipality and State.
Maintain day-to-day operational awareness of each neighborhood and regularly travel throughout the community to maintain hands-on knowledge and demonstrate leadership presence.
Develop and implement strategies for effective work order management, including associated emergency, predictive, and preventative maintenance plans, and daily plans to deliver a high level of curb appeal, cleanliness, and property appearance.
Monitor the status of rent ready inventory; take steps to ensure units are available within specified timeframes and meet quality standards.
Communicate and update internal and external stakeholders on all current and upcoming Capital Projects.
Develop and maintain the facilities management budget; perform ongoing analysis of financial performance, maintain a thorough understanding of trends and drivers, and make recommendations on opportunities to improve profitability.
Implement materials management approaches that optimize warehousing, inventory tracking, and stock levels.
Oversee vendor relationships; negotiate agreements that deliver maximum value, minimal total cost, reduce risk, and control scope changes.
Collaborate with national purchasing associates for services and materials that are negotiated nationally.
Coordinate, prepare, and review ad hoc and regularly scheduled reports; ensure all requisite information is accurate and available within required timeframes.
Lead the recruitment and retention of diverse teams of professionals; create accountability and ownership among team members through communication of clear expectations, supervision, and provision of timely performance feedback.
Identify opportunities to grow the Team through training and development utilizing hands-on and class room type curriculum.
Model the highest standards of business professionalism; lead the training and development of team members through coaching, motivating, and mentoring on company culture, business goals, and superior customer service.
Participate in FD conference calls scheduled by the SVP Facilities.
Other duties as assigned
Role Specific Requirements Include:
7+ years of progressive experience in residential property management with an emphasis in facility management and maintenance, including 5+ years in a supervisory capacity; inventory management and purchasing experience required.
Advanced knowledge of full-cycle maintenance, including preventative, predictive, planned, and make ready programs.
Knowledge and experience in mechanical systems, electrical, plumbing, construction, and masonry required; HVAC, OSHA, EPA compliance, or trade skills/licenses a strong plus.
Demonstrated ability to interpret and analyze data, identify trends, and use data to connect operational and administrative activities to overall business strategies.
Financial experience developing and executing operations, CapEx, and payroll budgets; financial acumen necessary to identify challenges that could impact NOI, and to negotiate and maintain contractual relationships with vendors.
Proven ability to develop, inspire, and lead high-performing and high-impact teams, including the ability to partner with colleagues to champion cross-functional initiatives.
Computer proficiency, including working knowledge of word processing, Excel, and database applications; familiarity with Entrata or Yardi property management software a plus.
Degree, certification, or coursework in facilities management, property management, business management or similar a plus.
Valid driver’s license is required and ability to travel up to 25% of the time.
Customer Focus – Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.
Teamwork and Collaboration – Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.
Problem Solving and Decision Making – Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.
Resilience – Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.
Creativity and Innovation – Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation.
Corvias Group, LLC (the “Company”) does not discriminate in employment or applications for employment based on an applicant’s sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws.
Licenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Job Type: Full-time
Pay: $100,000.00 – $125,000.00 per year
Employee assistance program
Health savings account
Paid time off
What is the largest amount of residential units or SQ ft. you have been responsible for?
Are you willing to relocate within a commutable distance of Ft. Polk, LA with relocation assistance being offered? Yes or No
Driver’s License (Required)
Work Location: Multiple Locations